“The staff really goes out of their way to answer every question and ensure my understanding of the program. They also work hard to find the answers to my needs! Way to go! If only they ran the nation’s healthcare!”
“Rarely do you encounter customer service on this level. The two people I worked with, Cindy Putnam and Patrick Gaul were quick to return messages and phone calls from the outset of our encounter. All I want is for someone to listen, acknowledge and try to help me. I got that and more from Patrick Gaul. Concise, professional and kind in our interaction.”
Negotiated on behalf of members and their plans since 2007.
For plans offering provider match/scheduling services.
That’s better than AmEx (55), Amazon Prime (53), and Allstate (40).
From healthcare navigation recommendations over a 4-year period.
Blogs, podcasts, white papers, and more to help you keep members happy and drive growth.
Add value to your health offerings that delight clients and members without spending a fortune.
The author of "The Health Care Consumer's Manifesto" joined us to discuss her work in consumerism.
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